Fulfillment Policy

Subscription Access:

• We offer three subscription tiers: Low, Mid, and High. Each tier provides access to our API with different usage limits tailored to meet varying needs.

• Access to the API is granted via a manually processed API key which will be sent to your registered email or another communication channel as per your preference.

Cancellation Policy:

• Subscriptions can be canceled at any time through your user account or by contacting our support team.

• We do not offer refunds on any subscriptions.

Service Availability:

• We strive to maintain continuous service availability. However, updates and maintenance are necessary and will be communicated in advance through your registered contact details.

• In case of unexpected downtime, we will notify affected users promptly and provide regular updates as we resolve the issue.

Customer Support:

• Our support team is available via email, direct messages, Discord, and video calls when necessary. The level of support may vary depending on your subscription tier.

• We are committed to providing timely and effective support to ensure you have the best experience with our services.

API Updates and Changes:

• Our API is regularly updated based on user feedback and necessary enhancements. We ensure that any critical updates, especially those that could affect existing functionality, are communicated well in advance.

• Notifications about updates and changes are shared publicly on our social media platforms and directly through the communication channels you have provided.

Contact Us:

• For any queries or further assistance, please do not hesitate to contact our support team.