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HashPack: Data Infrastructure & Analytics Enablement for Hedera's Leading Wallet
The Opportunity
Matching Analytics Maturity to Rapid Growth
HashPack is the leading non-custodial wallet in the Hedera ecosystem, trusted by a growing global user base for secure access to decentralized applications, token management, and NFT interactions. With an expanding product roadmap and accelerating adoption, the team recognized an opportunity to level up their analytics capabilities to match the pace of their growth.
HashPack's leadership wanted to move from periodic reporting to real-time, unified visibility, giving product, engineering, and operations teams the data confidence to make faster decisions, optimize the user experience, and continue scaling reliably. They partnered with Hgraph to build that foundation.
The Solution
A Unified Analytics Platform, Built for Wallet Operations
Together, Hgraph and HashPack designed a custom Grafana analytics dashboard suite, powered by a structured data pipeline tailored to HashPack's workflows. The solution brings operational, product, and infrastructure metrics into a single unified view, with curated data models purpose-built for wallet-scale analytics.
The architecture was designed to grow with HashPack, supporting new data sources, metrics, and visualizations as the platform evolves, without adding operational overhead. It gives the team a durable analytics foundation they can build on for years to come.
Key Capabilities Delivered
What We Built
| Capability | Description |
|---|---|
| Unified Real-Time Visibility | A single pane of glass that gives every team, product, engineering, and operations, instant situational awareness across all core metrics. |
| Decision-Support Tooling | Clear, actionable insights that help HashPack's leaders confidently guide roadmap priorities, performance tuning, and UX improvements. |
| Wallet-Optimized Data Models | Purpose-built data views aligned to how HashPack thinks about usage patterns, feature performance, transaction activity, and cross-network interactions. |
| Scalable Architecture | An extensible foundation ready to support new data sources, metrics, and visualizations as HashPack's platform and user base continue to grow. |
How It Works
From Raw Data to Real-Time Intelligence
- Collect — Data from key systems and services is ingested through automated connectors.
- Process — A tailored pipeline structures, cleans, and normalizes incoming data streams.
- Visualize — Grafana dashboards surface insights through curated, wallet-specific views.
- Decide — Teams act on real-time intelligence to drive product and infrastructure decisions.
Impact
Results That Compound
- HashPack's teams now make faster, higher-confidence decisions backed by real-time data
- Streamlined reporting frees up engineering time previously spent on manual data pulls
- Full visibility into wallet behavior, performance, and ecosystem interactions across Hedera
- A durable analytics foundation designed to scale alongside HashPack's continued growth
- Ready to power future data products and advanced analytics on a proven infrastructure
- Richer understanding of user activity, feature adoption, and growth trends to inform the roadmap
In Their Words
The analytics platform sits alongside a broader engagement: HashPack also relies on Hgraph's API and data infrastructure to power core wallet functionality.
Hgraph has been a game changer for performance. Before them our snapshot tool had to query ~200 holders at a time, taking super long for big tokens. Replacing it with Hgraph allows us to get all holders in seconds.
— Tyler Cote, CTO, HashPack
Technologies & Capabilities
What Powered the Solution
Grafana · Data Pipelines · Analytics & Observability · Data Modeling · Real-Time Dashboards · Infrastructure Monitoring
About HashPack
HashPack is the leading non-custodial wallet in the Hedera ecosystem, providing secure, user-friendly access to decentralized applications, token management, and NFT interactions for a global user base. hashpack.app
About Hgraph
Hgraph designs, builds, and operates production-grade blockchain systems. Core infrastructure, indexed data, intelligence, and application logic, delivered for production. hgraph.com